Orders by phone, without your sales office having to pick up.

Lena, your AI phone assistant, takes orders in a structured way, knows items and availability from your data and steps in when your sales office is busy.

Book an intro call Number copied Try it yourself: +41 61 539 19 53 Copy number

What your AI phone assistant takes over.

So your inside sales team has time for the conversations that matter.

  • Take orders

    Customer, items, quantity and delivery date, captured in full. The order arrives by email right away.

  • Absorb peaks

    On Monday mornings or before holidays, Lena answers every call. No customer waits in a queue.

  • Answer questions

    Delivery times, product range, opening hours. Routine questions are answered without anyone looking things up.

  • Forward calls

    Lena puts complaints and advisory cases straight through to the person in charge.

  • Take messages

    Name, number and request arrive by email right away. Your team calls back already knowing what it is about.

Warehouse with pallets, an employee scanning goods

Lena knows your range and your customers.

Lena uses the data from your ERP, your shop or bexio, depending on what is available. So she names items, availability and delivery dates just like your sales office.

  • Right items, current stockLena matches orders against your item data and knows what is in stock. If something is unclear, she asks instead of guessing.
  • Overflow instead of hold musicLena steps in when your sales office is busy or has gone home. Your team processes the orders when it has time.
  • Customers all over SwitzerlandLena can take orders in several languages. Callers are automatically served in their language.

Monday, 8:05 am. Every line in the sales office is busy.

A regular customer wants to reorder. Instead of waiting on hold, he places his order with Lena.

CallMonday, 08:05

  1. Caller

    “Hello, Beat Frei from Bäckerei Frei. I need 20 boxes of coffee cups, 300 millilitres.”

  2. Lena

    “Hello Mr Frei. Item 4711, those are in stock. Delivery on Thursday, does that work?”

  3. Caller

    “Yes, Thursday is fine.”

  4. Lena

    “Then your order is placed. The confirmation comes by email.”

Sales officeMonday, 08:05
  1. Line 1S. Kellerbusy04:12
  2. Line 2M. Rothbusy02:47
  3. Line 3A. Huberbusy06:03
  4. Line 4LenaOrder placed00:28
    Customer
    Bäckerei Frei · No. 10482
    Order
    20 × coffee cups 300 ml · Item 4711
    Delivery
    Thursday · Bahnhofstrasse 12, Aarau

Sample conversation. Names and details are fictitious.

Setup, integration and support from Switzerland, included.

You don't just get an agent. We set Lena up, connect her to your systems and look after her, with a personal contact person in Switzerland.

Why Callwise

This is how your AI phone assistant sounds for your sales office.

A short sample from a typical call. Or try Lena yourself right now.

Book an intro call Try it yourself: +41 61 539 19 53
Voice sample · Lena
Typical call
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