Your office on the phone while you are on site.
Lena, your AI phone assistant, takes enquiries and quote requests, recognises existing customers via bexio and schedules appointments directly into your calendar. Anything urgent goes straight to you.
What your AI phone assistant takes over.
So no job gets lost while you are working.
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Answer calls
Even when you are on the roof, under the sink or on the road. Callers reach someone instead of calling the next company.
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Take jobs
What needs doing, where and how urgent. Everything arrives by email, so you can quote right away.
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Forward emergencies
Lena puts a burst pipe or a broken heating straight through to you. Everything else waits until the end of the day.
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Schedule appointments
Site visits and jobs go straight into your calendar, without chasing callbacks.
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Answer questions
Service area, services, opening hours. You are no longer pulled away from your work for it.
Lena works with bexio and your calendar.
She doesn't retype anything and you don't maintain anything twice. Lena uses the data your office works with anyway.
- Customers are recognisedWhen an existing customer calls, Lena finds them by their number in bexio and greets them personally.
- Only free slotsLena only schedules into the time slots you release. There are no double bookings.
- Urgent matters straight to youYou decide what counts as urgent. If a customer says something like that, Lena forwards it to you immediately.
Tuesday, 10:40 am. You’re on site, the phone rings.
An existing customer gets in touch. Lena recognises him, takes the job and schedules the appointment.
CallTuesday, 10:40
- Customer
“Hello, this is Thomas Meier. There’s a drip under the kitchen sink.”
- Lena
“Hello Mr Meier. Is this about your flat at Weststrasse 42?”
- Customer
“Exactly. I’m home all day tomorrow.”
- Lena
“Then someone will be with you tomorrow at 8 am. The confirmation comes by email.”
- Customer
- Thomas MeierExisting customer recognised
- Issue
- Drip under the kitchen sink since last night
- Appointment
- Wednesday, 08:00
Sample conversation. Names and details are fictitious.
Setup, integration and support from Switzerland, included.
You don't just get an agent. We set Lena up, connect her to your systems and look after her, with a personal contact person in Switzerland.
Why CallwiseThis is how your AI phone assistant sounds for your trade business.
A short sample from a typical call. Or try Lena yourself right now.