Three plans. No surprises.
Personal setup, monthly cancellation — the right plan for every business size.
- 1 agent, standard workflow
- Calendar & CRM integration
- Email support, weekdays
- 1 support hour per month included
- Monthly cancellation
Need more volume? We scale the plan without a new setup.
Book intro call- Multiple agents, custom workflows
- All integrations included
- Priority support (email + phone)
- 2 support hours per month included
- Volume scalable on request
For businesses with higher volume or multilingual needs.
Book intro call- Dedicated contact person
- SLA by agreement
- Extended integrations & workflows
- On-premise possible
For companies with complex requirements or high volume.
Get in touchWhat an hour of work really costs
Set your demand and compare live: an in-house employee versus the Callwise agent — measured per effective working hour.
- Base wageCHF 29.76/h
- Social insuranceCHF 5.36/h
- WorkplaceCHF 2.20/h
- Training & turnoverCHF 1.37/h
- Unproductive-time surchargeCHF 19.99/h
- Plan priceCHF 750 / 3’000 min
- per talk hourCHF 15.00/h
- After-call work (notes, CRM)included
One talk hour replaces ~1.3 employee hours — pre- & post-processing (notes, CRM, follow-up) is handled automatically by the agent.
Why only ~66% of paid time is productive
A full-time contract in Switzerland covers ~2’184 paid hours/year (42 h/week). Only part of that goes into actual phone and admin work — the rest is paid for too:
- Productive work1’440 hrs · 66%
- Holidays, public holidays & sickness336 hrs · 15%
- Breaks110 hrs · 5%
- Meetings & training110 hrs · 5%
- Idle time between calls188 hrs · 9%
Employee: base wage = gross salary ÷ 2’184 paid hours/year, plus ~18% employer social insurance, CHF 4’800 workplace, CHF 3’000 training/turnover — spread over only ~1’440 productive hours (hence the surcharge). Callwise: plan price at full utilisation; one talk hour replaces ~1.3 employee hours incl. ~30% post-processing (reference, 20–40% is typical). DACH reference values, final price in the intro call.
What you'll want to know.
What happens if I go over my included minutes?
Minutes beyond your plan's included volume are billed transparently: CHF 0.35 per minute on Starter, CHF 0.30 per minute on Professional. If you consistently need much more volume, we calculate an individual Enterprise setup — and quote the price upfront.
How long is the contract?
Monthly billing, monthly cancellation. No long contracts, no lock-in after setup.
What's included in the setup fee?
Full build of your AI voice agent, calendar and CRM integration, optionally knowledge base integration, testing and go-live support. Standard setups take 1–2 weeks, custom setups 2–4.
What does a change after go-live cost?
Changes to the agent after launch — new FAQ answers, new workflows or additional use cases — are billed separately as a service charge. Transparent, with effort agreed upfront.
Can I add features later?
Yes. New workflows, more languages, additional integrations — all possible. Billed separately as a service charge, with effort agreed upfront.
What if I'm not sure between standard and custom setup?
That's exactly what the intro call is for. We look at your case and tell you concretely what's standard for you and where custom logic is needed.
Need a concrete number?
Send us your volume in a few lines — we'll work it through and get back to you with a price upfront.
Get in touchPrefer to go direct? Book a 15-min call →